Logos Bible Software Sells Books on ‘How to Write Erotica’ & Be A Porn Star+ A Timeline of Customer Service Inaction, Part 2
Two days ago, we broke the news that Logos Bible Software and their sister site Faithlife E-books were selling thousands of titles that contained hardcore erotica and pornography that rivaled the most sordid and smuttiest of Harlequins. Now, it gets even worse.
Logos Bible Software is perhaps the world’s most prominent and popular sermon prep and bible study software. Released in 1992 by Faithlife Corporation, this digital library application contains over 100,000 titles and theological resources in over a dozen languages and has been endorsed by everyone from John MacArthur to Beth Moore.
Early last month, a long-time Logos user who spent nearly $15,000 on books and bible commentaries over the last decade discovered that the lauded company sold thousands of perverted and wanted to see this rectified, as Logos suddenly became unsafe for his children to use.
On Feb 2, he messaged Vik Rajagopal, CEO, directly via Linkedin and received no response.
On Feb 3, he messaged Vik Rajagopal via https://faithlife.com/messages/vikrajagopal and received no response.
After a few days he tried again, emailing Logos Sales and Customer Service on Feb 5, which we covered in depth here, giving them a detailed list of the problem. (which if you haven’t red yet, read first and then come back to this)
He told them (in part) “Here are just a few of what appear to be 100s of erotic pornographic fiction titles currently being sold on Logos” and gave a list, including: Slow Satisfaction, Slow Seduction, Wild Licks, The Hookup Plan, Taking the Lead, That Time I Got Drunk and Saved a Demon, I Need a Hero Box Set: A Military Romance Collection, Unbuttoning the CEO, One Night with the CEO, Getting Dirty with the CEO, Hard Rhythm, Ravished by a Highlander, Tamed by a Highlander, The Seduction of Miss Amelia Bell, The Scandalous Secret of Abigail MacGregor, Seduced by a Highlander, Conquered by a Highlander, A Highlander’s Christmas Kiss, Laird of the Black Isle, The Taming of Malcolm Grant, Laird of the Mist, A Highlander Never Surrenders, The Scot’s Bride, Highlander Ever After.
On Feb 6th, Logos Customer Service replied, telling him “We have notified the supervisors and departments involved in removing this content. We don’t have a timeframe on when it will be finalized but we did want you to know that we are working on it.”
On Feb 7th, the next day, Logos removed about a dozen books for purchase. But a dozen is a drop in the bucket, given that their catalog contains thousands of these books. While some books were excised, others included in his list of offending titles were not and remain at the time of writing, including:
Making matters more frustrating, however, is that while Logos removed a dozen titles from their outward-facing store, they were not removed from the Logos Bible Study app. All the pornographic books and others can still be accessed via the Logos “Add to Library” Search.” (Note for picture: the little shopping cart icon next to the book title indicates the book can be purchased.)
The complainant told us, “I asked them to fix the problem, not remove a couple of books.” Having these books still accessible in the Logos Bible Study app is not fixing the problem.
Following his email and their pledge to look into it, he thanked them and requested, “Please keep me posted.”
They did not keep him posted. On Feb 9th, he requested a status update from the customer care agent, but no one got back to him, and no further responses were forthcoming.
After being ghosted, he checked the Logos website for the next three weeks. Apparently, the removal of a dozen books is as serious as the company took it because thousands of erotic and pornographic books remained and were not removed from the front or back end, despite the company knowing about it early last month.
These still-available books include ‘How to Write Erotica”, and “Affection, an Erotic Memoir,” which has a naked woman’s butt on the front cover that we had to blur out.
After waiting weeks and seeing no further action, he contacted us through our tip line (Twitter DM’s or editor@protestia.com) and we wrote the story, bringing it all into the light, and prompting the company to take a more urgent course of action.
Describing the issue as the result of an “automated feed from the publisher” and the graphic content as not in alignment with their philosophy, Logos Bible Software announced that they were removing hundreds of erotic novels from their e-book service available through the Logos application.
Thank you for bringing this to our attention. We agree this has no place in the Christian faith. These resources do not align with our philosophy and are from an automated feed from the publisher—we are actively addressing this process and removing these and related titles ASAP.
— Logos Bible Study App (@Logos) February 28, 2024
Sadly, for several days now we have put in multiple requests through multiple channels for an interview or conversation with Logos about this, but so far they have declined our request. If anyone has any contacts at Logos who would be willing to give us further clarity, please let us know.
See you tomorrow for Part 3.
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