Bank Terminates Client’s Account After He Complains About Rainbow-Themed App

The third largest bank in Canada, Scotiabank, has shut down a customers account and told him to take his business elsewhere after he inquired* how he could remove the company’s rainbow-themed banking app.

As reported by Rebel News, Gary Duke of Grand Prairie banked with Scotiabank for over a decade and was otherwise happy with the service, even having his mortgage at one point with the multinational company. When Scotiabank updated their app for PRIDE month to reflect their love of all things gay, Duke spoke to assistant Branch Manager Mitchell Tofte via email to complain and request information on how to uninstall the app.

“I just tried to get online with an do some banking online and there was a rainbow app. So I said “is there any way to get this rainbow app off my phone?”

Rather than help him uninstall it, after some unspecified back-and-forth, he was ultimately greeted by this message:

According to Scotiabank, they’re been “recognized as one of the “Best Places to Work for LGBTQ+ Equality”. Scotiabank achieved a perfect 100 percent score on the HRC’s most recent Corporate Equality Index (CEI), a nationally-recognized benchmarking report on corporate policies and practices in support of lesbian, gay, bisexual, transgender and queer (LGBTQ+) workplace equality.”


*We’re not privy to the rest of their conversation. He may have said some un-PC things about their LGBTQ allyship which may have contributed to his boot, or it may have been straight up the way he described it. We’ve reached out to Duke for clarification.

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6 thoughts on “Bank Terminates Client’s Account After He Complains About Rainbow-Themed App

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  4. He’s better off without them, and he’d better make sure he gets all his money back. Scotiabank is a crooked outfit that took over an account I had with someone else, and stole from my account.

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